Female Firebrands Author Mikaela Kiner once asked me, "Why are you so authentic?" "What does that even mean?" I responded. She rephrased, "How did you get so comfortable being you?" I responded flippantly, "Well, who else would I be?" But deep down, I knew exactly what she meant. I had spent a lot of time pretending not to be myself earlier in life, at…
Recently, we hosted brunch, and someone asked how, after living in Austin for only six months, were we able to throw our first annual ‘Naughty or Nice’ holiday party and have 40 curated guests show up. It comes down to masterful networking. I arrived in Austin, with two goals: To become part of the business community and to make friends. Before Austin, we’d…
Developing Executive Presence Executive presence is the collection of skills and traits that allows leaders to lead others in order to become successful. It is intuitive and can be difficult to pin down, but you will know it once you see it or feel it. This is a main focus of my executive coaching practice. And what I'm seeing in remote work environments and…
I’m noticing a pattern in conversation with some of my coaching clients. They received feedback that they need to increase their executive presence, but the feedback stops there. So, I want to shed light on the mystery of executive presence, because when you break it down, it’s not a mystery at all. People with executive presence stand out. They command attention, project strength, and…
As I was listening in the world today to what was and wasn't being said, a few important dots connected. SUPERPOWER: Listening "Change will not come if we wait for some other person or some other time. We are the ones we've been wait ing for. We are the change that we seek." No, Jenson Huang didn't say that. Barack Obama did. That led…
Increasing your charisma and mental speed or "thinking on your feet" plays a big role in how you show up as a leader and demonstrate executive presence. The goal is to be who you are and have that be exactly how you want other leaders to see you. And that takes practice. I help clients practice increasing their thinking speed by having them deliver…
At Amazon, meetings start in silence. For the first 30 minutes, everyone reads what is famously known as the Amazon Memo. The premise is simple: weeks prior to a meeting, the meeting leaders create a narrative memo to plan, prepare, flesh out ideas, and organize their thinking. The Amazon Memo is distributed at the beginning of the meeting and no one speaks until everyone…
For Immediate Release SEATTLE (April 2, 2019) — The Washington Athletic Club (WAC) announces a partnership with Teri Citterman, member of Forbes National Coaches Council and author of From the CEO’s Perspective. This partnership establishes the WAC as the home of Ms. Citterman’s successful CEO forum series and will also include Executive Performance coaching programs held at the WAC, Executive Book Club events, socials…
https://youtu.be/H-oYlhpii6Y Seattle, WA – Aug 2, 2018 – LeadershipLab19 (LL19), an invitation-only, exclusive peer community for growth-minded emerging executives on the trajectory to be the thought leaders and industry shapers of the future, opened its application process today for the second LL19 cohort launching October 18, 2018. Each cohort is highly-curated. Applicants must be nominated by his or her CEO or be invited to…
From the CEO’s Perspective forum is next Thursday morning, June 7th at the World Trade Center in Seattle. It’s an important conversation because over the last 18 months, we’ve seen more and more CEOs speaking up as leaders and speaking out as a citizens. The issues are highly-charged ranging from immigration, racism, sexual harassment and gun control, and the charge is amplified by the…
Branding is one of the most important activities your business can engage in. Building a strong, recognizable brand will help you connect with your existing customers, sell to new ones, and encourage loyalty and recognition. But like any other business task, successful branding requires careful planning and a smart strategy. Sixteen members of Forbes CoachesCouncil each share one way to accomplish this. . 1.…
More than a decade ago, as H. James Wilson writes in the Harvard Business Review, Daniel Goleman found that "nearly 90% of the difference between outstanding and average leaders is attributable to emotional factors, not intellectual acumen." And yet, there’s still very little value (by value, I mean investment) placed on developing these skills, most often bucketed as emotional intelligence (EQ). We could go down the…
You’ve seen me clench my jaw when I say it: Research says, women will be on parity with men in the c-suite by 2085. That’s 68 years. Who’s got that kind of time! So what needs to happen? It is so unbelievably simple it makes my head hurt. There are male CEOs who think differently. They are working alongside us to show the value…
If CEOs had three wishes, what would they be? Having coached and interviewed hundreds of them, I know one wish would be that the whole executive team see through the CEO’s lens into the inner-workings of the company and how each decision affects the interconnections. This is a common theme echoed throughout my coaching chambers. But having a CEO’s perspective isn’t something taught in…
When I feel a little helpless in the world, I do what I do best, which is to gather the great thinkers and ask hard questions. So that’s what I’m doing on Thursday, September 14th. We are talking about women, men and leadership, and it will be an important discussion for both men and women to attend. Even though research shows companies perform better…
I was talking with Aman Bhutani, President of the Brand Expedia Group. By the way, he'll be on the roster for the 2018 "From the CEO's Perspective" forum series, so stay tuned for those details. In the meantime...He's a leader with a mantra: Be Better Every Day. How does he do it? He threw down with two of my new favorite questions, the ones…
Company culture isn’t an afterthought. It happens whether leaders choose to design it deliberately, or because they didn’t. Either way, culture is – and it can be directly measured by how much time, energy, communication and resources, a CEO is willing to give it. Someone I think is an amazing culture builder is Raj Singh, CEO of Accolade. I asked him something along the lines…
Two brands that sit right next to each other at the bottom of the alphabetical order. They’re also both in the business of transporting customers from point A to point B, and… they both have arrogant, tone-deaf, ass biter CEOs who blame others and make excuses when they really should just say “Sorry.” I find this juxtaposition hilarious. Now, I know what you’re…
“Business is an Adventure” discussion Jonathan Sposato, angel investor and CEO at PicMonkey, Nadia Shouraboura, founder and CEO at Hointer and Richard Branson, CEO, Virgin Atlantic I listened to a “How I Built This” podcast a few days ago, and Sir. Richard Branson was describing his audacity. He said “I didn’t know failure so the idea that someone would say no to me would…
This topic could not have come at a better time given the political environment we are currently enduring. While I know, some people feel optimistic, a good many Americans feel fearful and uncertain about their lives in the US and the future of America. And, while change in companies and organizations is different, in some ways, it evokes some of the same feelings for…
I’m pretty excited about Diane Neal. She’s a really cool chic, and like me, her dad played a pivotal role in her life and leadership. It was an honor to talk with her and learn more. Diane Neal serves as CEO of Sur La Table, a retailer of kitchen and dining supplies. She has learned over the years, as the retail industry has changed, some valuable lessons about leadership. Read…