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Introverts: Learn How to Maximize Your Power Words to Increase Your Executive Presence
Executive presence is often described as one of those things that you recognize when you see it. And when you see it, it looks effortless. In a meeting for example, those who have it exude confidence, they influence, and they possess that mysterious X factor – whatever that is. But what if that’s not you? What if, in meetings, you find it challenging to…
Introverts: Increase Your Executive Presence Using the Amazon Memo
At Amazon, meetings start in silence. For the first 30 minutes, everyone reads what is famously known as the Amazon Memo. The premise is simple: weeks prior to a meeting, the meeting leaders create a narrative memo to plan, prepare, flesh out ideas, and organize their thinking. The Amazon Memo is distributed at the beginning of the meeting and no one speaks until everyone…
Leadership Insight: Expedia CPO
Many of you, I'm heads down working on the Leadership Lab no. 19 (LL19), a powerful, invite-only networking and leadership experience for emerging executives, who will be the thought leaders and industry shapers in our future C-Suites. It’s happening this fall, and nominations are open. For more information visit The Leadership Lab no. 19. In doing my research, I’m asking C-suite executives for advice…
Leadership Lab 19: Invite-Only for Rockstar Executives
If CEOs had three wishes, what would they be? Having coached and interviewed hundreds of them, I know one wish would be that the whole executive team see through the CEO’s lens into the inner-workings of the company and how each decision affects the interconnections. This is a common theme echoed throughout my coaching chambers. But having a CEO’s perspective isn’t something taught in…
Expedia President’s Leadership Mantra
I was talking with Aman Bhutani, President of the Brand Expedia Group. By the way, he'll be on the roster for the 2018 "From the CEO's Perspective" forum series, so stay tuned for those details. In the meantime...He's a leader with a mantra: Be Better Every Day. How does he do it? He threw down with two of my new favorite questions, the ones…
Leadership Insight: Alaska Airlines CFO
Don't be ridiculous... I met with the other CFO, Brandon Pedersen. We sit on the Board of Governors at the World Trade Center together and we had a cool conversation about his insight, advice and what he thinks it takes to think from the CEO’s perspective. The reason I asked is because on October 19th, I’m convening a highly curated, exclusive peer community of emerging…
Up Close & Personal with Sir Richard Branson and Seattle CEOs
“Business is an Adventure” discussion Jonathan Sposato, angel investor and CEO at PicMonkey, Nadia Shouraboura, founder and CEO at Hointer and Richard Branson, CEO, Virgin Atlantic I listened to a “How I Built This” podcast a few days ago, and Sir. Richard Branson was describing his audacity. He said “I didn’t know failure so the idea that someone would say no to me would…
Four Ways To Manage Your Executive Presence
Many believe executive presence or charisma is one of those mysterious aspects of leadership you’re either born with or you’re not. Some think it’s the personality that comes with being an extrovert. I don't agree with either of these viewpoints. Executive presence is how you manage your assertiveness and diplomacy in professional situations. It requires intention and practice. Like leadership itself, your DNA may…
Leadership Insights from a Delta Air Lines VP
When Delta Air Lines came to town, I was not enthusiastic. Seattle is provincial and extremely protective of our hometown brands. But when I actually met Mike Medeiros, Vice President for this region, he turned out to be a really cool guy, which made it a lot harder to maintain my cool indifference. Delta flew in swiftly to Seattle and invested itself into the…
A CEO Feeds Hungry Americans With Chocolate
The sound you just heard was me rolling my eyes. No, she’s not feeding chocolate to the homeless. That doesn’t even make sense. Right now, a lot of Americans are looking for some way to do something to make a difference or at least feel better about the shit show we’ve entered into. Well here you go…and it doesn’t even matter who you voted…
CEOs Speaking Up
I’ve been feeling stuck and so are a lot of other writers I know. I don’t want to be part of the noise and distraction, but I’ve never been one to stand by in silence. Just a quick reminder here...my parents are holocaust survivors, so I look through a lens that may be different than yours. I understand the threat of extremism, but I…
My First C-Suite Network Adventure: From Ann Coulter No-Show to Shipping a Sheep in a Box
Host of the C-Suite Network Conference, Jeffrey Hayzlett is a combo of Chris Isaak’s swagger and Mt. Rushmore Cowboy. I’ll admit it...I didn’t want to like him. I expected him to be pompous and maybe a little guru-esque. But damn it, he was a genuinely nice guy who asked really good questions. And you know I can’t resist a really good question! Jeffrey was…
Insights From Elie Wiesel: How Conviction Fuels The Best Leaders
In my work with CEOs I've noticed a clear behavior that elevates the best ones: conviction, knowing what you stand for and demonstrating that every day. The concept is simple, but to act it is not. On a rainy night at O’Hare International Airport, I faced the choice of owning my own conviction in a small but powerful way. That night, no planes were landing or…
Supreme Women Supporting Each Other
What if women in the most powerful ranking positions helped other women come alongside them? What if that was normal? I recently listened to Supreme Court Justice Ruth Bader Ginsberg describe her challenging rise through the male dominated legal court system to the highest appointment possible. Justice Ginsberg was the second female supreme court justice ever appointed to the bench. Her story is complex…
What Kind of Leader Are You?
I was meeting with a young leader interested in executive coaching. Halfway through the conversation, he told me I reminded him of the performance coach on Billions, the Showtime drama starring Paul Giamatti, Damian Lewis and Maggie Siff. I hadn’t heard of the show, so the comment meant nothing until I watched it. When I did, I wasn’t sure if I should feel flattered…
October CEO Forum: What Leaders Need to Know About Diversity
Much of the coaching work I do focuses on the ways in which executives are standing in their own way, and how we can implement behavioral changes to make them more successful. In fact, I’d go further to say, any of the work we do, typically starts there, because it’s that damaging stuff that limits success, creativity and growth. Now consider trying to change…
Learn How zulily, Trupanion and Brooks Running CEOs Inspire Through Purpose-Driven Leadership
A few months ago, a zulily customer tried to return a coat. The customer service agent said he would refund her money immediately, and when she asked how to send it back, he responded with this: "Please don't send it back. If you know someone who needs a winter coat or if you would like to donate it to a charity, that would make us…
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