CEO Leadership
Who’s Out, What’s Out, Knives Out
Two causes: Hypothermia temperatures last month and Glass Onion: A Knives Out Mystery. Effect: Nothing better to do than pour a glass of wine, and reflect the shit out of 2022. So I lit enough candles to burn the house down and disavowed the need to meet anyone's expectations over the holidays (or any time, really.) First question: Did I like Knives Out 2?…
WTF! NVIDIA CEO Jensen Huang
As I was listening in the world today to what was and wasn't being said, a few important dots connected. SUPERPOWER: Listening "Change will not come if we wait for some other person or some other time. We are the ones we've been wait ing for. We are the change that we seek." No, Jenson Huang didn't say that. Barack Obama did. That led…
How to Increase Your Charisma
Increasing your charisma and mental speed or "thinking on your feet" plays a big role in how you show up as a leader and demonstrate executive presence. The goal is to be who you are and have that be exactly how you want other leaders to see you. And that takes practice. I help clients practice increasing their thinking speed by having them deliver…
Washington Athletic Club Partners with Teri Citterman
For Immediate Release SEATTLE (April 2, 2019) — The Washington Athletic Club (WAC) announces a partnership with Teri Citterman, member of Forbes National Coaches Council and author of From the CEO’s Perspective. This partnership establishes the WAC as the home of Ms. Citterman’s successful CEO forum series and will also include Executive Performance coaching programs held at the WAC, Executive Book Club events, socials…
CEOs Speak Up As Leaders, As Citizens
From the CEO’s Perspective forum is next Thursday morning, June 7th at the World Trade Center in Seattle. It’s an important conversation because over the last 18 months, we’ve seen more and more CEOs speaking up as leaders and speaking out as a citizens. The issues are highly-charged ranging from immigration, racism, sexual harassment and gun control, and the charge is amplified by the…
3 Ways Leaders Can Increase Empathy
More than a decade ago, as H. James Wilson writes in the Harvard Business Review, Daniel Goleman found that "nearly 90% of the difference between outstanding and average leaders is attributable to emotional factors, not intellectual acumen." And yet, there’s still very little value (by value, I mean investment) placed on developing these skills, most often bucketed as emotional intelligence (EQ). We could go down the…
The Changemakers are Men for Women in the C-Suite
You’ve seen me clench my jaw when I say it: Research says, women will be on parity with men in the c-suite by 2085. That’s 68 years. Who’s got that kind of time! So what needs to happen? It is so unbelievably simple it makes my head hurt. There are male CEOs who think differently. They are working alongside us to show the value…
Leadership Lab 19: Invite-Only for Rockstar Executives
If CEOs had three wishes, what would they be? Having coached and interviewed hundreds of them, I know one wish would be that the whole executive team see through the CEO’s lens into the inner-workings of the company and how each decision affects the interconnections. This is a common theme echoed throughout my coaching chambers. But having a CEO’s perspective isn’t something taught in…
Expedia President’s Leadership Mantra
I was talking with Aman Bhutani, President of the Brand Expedia Group. By the way, he'll be on the roster for the 2018 "From the CEO's Perspective" forum series, so stay tuned for those details. In the meantime...He's a leader with a mantra: Be Better Every Day. How does he do it? He threw down with two of my new favorite questions, the ones…
Leadership Insight: Alaska Airlines CFO
Don't be ridiculous... I met with the other CFO, Brandon Pedersen. We sit on the Board of Governors at the World Trade Center together and we had a cool conversation about his insight, advice and what he thinks it takes to think from the CEO’s perspective. The reason I asked is because on October 19th, I’m convening a highly curated, exclusive peer community of emerging…
How CEOs Lead Fast, Build Culture on May 2
Company culture isn’t an afterthought. It happens whether leaders choose to design it deliberately, or because they didn’t. Either way, culture is – and it can be directly measured by how much time, energy, communication and resources, a CEO is willing to give it. Someone I think is an amazing culture builder is Raj Singh, CEO of Accolade. I asked him something along the lines…
Leadership Insights from a Delta Air Lines VP
When Delta Air Lines came to town, I was not enthusiastic. Seattle is provincial and extremely protective of our hometown brands. But when I actually met Mike Medeiros, Vice President for this region, he turned out to be a really cool guy, which made it a lot harder to maintain my cool indifference. Delta flew in swiftly to Seattle and invested itself into the…
CEO Perspective: Diane Neal, CEO of Sur La Table
I’m pretty excited about Diane Neal. She’s a really cool chic, and like me, her dad played a pivotal role in her life and leadership. It was an honor to talk with her and learn more. Diane Neal serves as CEO of Sur La Table, a retailer of kitchen and dining supplies. She has learned over the years, as the retail industry has changed, some valuable lessons about leadership. Read…
The Power of Purpose Driven Leadership
Jim Weber, CEO of Brooks Running, is one of the coolest and smartest leaders in Seattle. He has some amazing stories and I can’t wait for you all to hear them. I left our meeting at Brooks headquarters earlier this week feeling even more excited about the conversation Jim and I are going to have (along with two other exceptional leaders: Darrell Cavens, CEO of…
CEO Perspective: Rajeev Singh, CEO of Accolade
When I speak about leadership, I am often asked who my favorite leaders are. The smart people would skirt the question, but I don’t. The reality is, I have several favorite leaders for different reasons. Currently, I’m leadership-crushing on Raj Singh, because he truly is one of the most authentic people I know. So it was no surprise that when I posed the question…
CEO Perspective: Daryl Campbell, CEO of Goodwill
When I talked to Daryl, a lot stood out. Something that stuck with me was the creative logic that came about when he and his friends were naming their boy band. One day, they were down at the marina and they saw a boat. “There were four guys, and the name of a boat was Forvus.” And that became their name. #MoreCleverThanOneDirection Daryl Campbell joined…
How to Engage Employees in 2016
“Well-being” rolls my mind back to the sidebar headlines on the covers of my mom’s Redbook or Better Homes and Gardens magazines circa 1979. In yellow font, they screamed “3 Easy Steps to Improving Your Well-Being.” And like most things, ‘well-being’ became so passé that it’s hip and cool, especially as it relates to employee engagement. An employee’s well-being has to do with how…
7 Leadership Behaviors to Stop in 2016
I showed up at the gym last week for Bootcamp, and like every January, a bunch of newbies invaded my space. I know it's the human thing to do -- gather hope and intentions, get excited for what’s possible, set some goals and climb aboard the success train. But since this isn’t my first rodeo, and it’s not yours either, so let’s cut to…
From the CEO’s Perspective Forums: Announcing the 2016 Line Up
For those of you that have been wondering and inquiring, I'm so pleased to finally share the big news! Here’s the 2016 line up for my “From the CEO’s Perspective” forums at the World Trade Center, Seattle. If you were lucky enough to attend our last forum in 2015, you heard the amazing stories from culture creators: Scott Svenson, CEO of MOD Pizza; Raj…
David Bowie: Courage + Authenticity = Leadership
The world is dimmer for the loss of such an iconic symbol of courage and authenticity. I’m not going to claim I was the biggest Bowie fan. His influence reigned heavy before I was born. But I am an admirer of what he symbolized: the courage to live his eccentric view of the world in the most authentic way he could. For leaders and…
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